Appointments

How to Make an Appointment

Appointments may be booked in several ways:

Online

Patients can book appointments up to 4 weeks in advance using Systm Online.

By Phone

Patients can book an appointment by calling reception on 0208 845 3275.

In Person

Patients can visit the surgery and book an appointment with the receptionist.

Who do I see?

For information on how best to be seen at the Surgery, select the service or condition you require.

Appointment Types

We offer a range of different appointments at the surgery:

Enhanced Access Service

From 1st October 2022, Mandeville Medical Centre is offering improved access to appointments and other general practice services.

‘Enhanced Access’ means:

• As a Network, we are providing appointments from 7:30am until 8pm on weekdays, and from 9am-5pm on Saturdays.
• Appointments will be both bookable in advance (up to 14 days) and available for same day bookings
• A mix of services will be available within these additional hours with access to the range of health professionals working in the primary care team, including, but not limited to, GP Appointments, Screening Appointments, Phlebotomy, and Vaccinations.
• There will be a choice of ways to access appointments depending on clinical need, such as telephone, video appointment, online consultation, or face to face.  You may be seen or spoken to by the following Healthcare Professional: GP, Nurse, Clinical Pharmacist, Social Prescriber, Mental Health Nurse, Health Care Assistant, Advanced Clinical Practitioner, First Contact Practitioner, Physician Associate

Our Enhanced Access Service is provided in Partnership with 10 other local practices who form Northolt Greenford and Perivale Primary Care Network (NGP PCN).  When a face-to-face appointment is needed, this may be at a GP practice in the local area – this may not be at your own GP practice, but at another nearby.

The exact mix of what is provided through this enhanced offer will be determined based on local health needs, current usage of out of hours services and the views of patients.

The Practices that form NGP PCN, and provide our Enhanced Access Service are:

Hillview Surgery – 179 Bilton Road, Perivale, UB6 7HQ

Perivale Medical Clinic – 2 Conway Crescent, Perivale, UB6 8HU

Allendale Road Surgery – 35 Allendale Road Greenford Middlesex UB6 0RA

Greenford Road Medical Centre – 591 Greenford Road, Greenford, UB6 8QH

Elmtrees Surgery – 2a Horsenden Lane North, Greenford, Middlesex, UB6 0PA

Mandeville Medical Centre – 3 Mandeville Road, Northolt, Middlesex, UB5 5HE

The Grove Medical Practice – 81 Danemead Grove, Northolt, Middlesex, UB5 4NY

Barnabas Medical Centre – Girton Road, Northolt, Middlesex, UB5 4SR

Doncaster Drive Medical Centre – 45 Doncaster Drive, Northolt, UB5 4AT

Islip Manor Medical Centre – 45 Eastcote Lane, Northolt, Middlesex, UB5 5RG

Meadow View Surgery – 141 Mandeville Road, Northolt, Middlesex, UB5 4LZ

Patients will be able to book appointments for weekday mornings, weekday evenings and Saturday between 9am and 5pm. This should provide greater flexibility for patients, and expand access to routine and same-day appointments with our full clinical team.

Data Protection Laws are changing. If you have not permitted the sharing of your patient record with other GP practices, this will prevent you from accessing week day evening and weekend appointments that are held at our Weekend Plus Hubs. If you would like to change your consent to share your patient record with other organisations that may care for you, please contact Reception.

Routine appointments and Clinics

Pre-bookable for up to 4 weeks ahead. Please review our Surgery Clinics to see if the practice offers your appointment type, and duration of appointment needed.

Same day urgent appointments

Please call the surgery on 0208 845 3275 at 8.00am or 2.00pm to book an URGENT same day appointment.   The doctor will call you in the first instance to assess the urgency.  The doctor can then book you a same day appointment if necessary.